SYS.ID: CLOUD_OPS_V3.0
IST

CLOUD
INFRASTRUCTURE
SUPPORT

STATUS: ACTIVE
maintain mission-critical reliability. we ensure your digital assets never go dark.
INITIALIZE MODULE
Server Room

SYSTEM UPTIME

/// ARCHIVE_REF: CLOUD_OPS_V3.0_IMG

CAPABILITIES

CORE MODULES

01

24/7 Watchtower

ROUND-THE-CLOCK SYSTEM MONITORING TO DETECT AND RESOLVE ANOMALIES BEFORE THEY IMPACT BUSINESS OPS.

DATADOGPAGERDUTY
02

Security Shield

AUTOMATED VULNERABILITY SCANNING AND PATCH MANAGEMENT TO PROTECT AGAINST ZERO-DAY THREATS.

AUTO-PATCHFIREWALL
03

Disaster Recovery

IMMUTABLE BACKUP STRATEGIES AND FAILOVER PROTOCOLS ENSURING DATA INTEGRITY IN CATASTROPHIC EVENTS.

RTO < 1HRGEO-REDUNDANCY
04

Cloud Optimization

CONTINUOUS AUDITING OF INFRASTRUCTURE USAGE TO ELIMINATE WASTE AND REDUCE AWS/AZURE BILLING.

COST-OPSRIGHT-SIZING
05

Compliance Governance

MAINTAINING INFRASTRUCTURE ADHERENCE TO HIPAA, GDPR, AND CIS BENCHMARKS VIA POLICY-AS-CODE.

AUDITCOMPLIANCE
06

Performance Tuning

DATABASE INDEXING AND SERVER CONFIGURATION TUNING TO SQUEEZE MAXIMUM THROUGHPUT FROM HARDWARE.

DB TUNINGCACHE OP
PROTOCOL

EXECUTION LOGIC

01

ONBOARDING

GRANTING SECURE ACCESS AND MAPPING YOUR ENTIRE INFRASTRUCTURE TOPOLOGY.

ACCESSMAPPING
02

HARDENING

INITIAL WAVE OF SECURITY PATCHES AND CONFIGURATION CHANGES TO LOCK DOWN VULNERABILITIES.

SECUREOPTIMIZE
03

MONITORING

DEPLOYING AGENTS AND SETTING UP ALERT THRESHOLDS FOR PROACTIVE INCIDENT RESPONSE.

ALERTSDASHBOARDS

OPS TOOLS

AWS
Terraform
Docker
Prometheus
Grafana
Ansible

SLA METRICS

  • SLA15 MIN
  • Support24/7/365
  • Uptime99.99%
  • AgentsCERTIFIED
SYSTEM QUERIES

FAQ DATABASE

OUR CRITICAL INCIDENT SLA IS 15 MINUTES. FOR ROUTINE TICKETS, WE TYPICALLY RESPOND WITHIN 2 HOURS.

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